How do I Book?

Start by filling out our booking request form. From there we’ll respond and let you know if we are available to attend your desired event date! If you have any questions, please feel free to contact us at makingmagicma@gmail.com or call (781)-640-4469

Do you require a deposit?

Yes! We take 50% of your total event balance as a non-refundable deposit. This deposit holds your characters’ spot for your desired date and time.

When is the remaining balance due?

Remaining balances are due on the day of your event. You may also opt to pay the balance in full during your initial deposit or prior to your event date.

How do I pay my desposit/balance?

We accept payments through PayPal, Venmo, and Cashapp. For public events, checks made out to Emily Sullivan are also accepted.

Are there any additional costs?

Additional pricing for extra characters, add ons such as face painting, and travel fees may apply. Our Travel fees are calculated based on the timing to and from our base in Woburn, MA.

Should I tip the performers?

Tipping our performers is highly encouraged as a token of appreciation for their efforts in bringing the magic to your events! Please tip our characters away from children as to keep character integrity and magic alive. Your tip may also be added to your final payment, if desired.

What is your cancellation policy?

Should an event need to be cancelled, you must notify us 1 week-48 hours in advance so that we may open up your slot to other potential clients. A reminder that all deposits are non-refundable but are able to be used for up to 1 year on other events in case of cancellation.

Looking for more answers? Check out our client guidelines for more information!